Frequently Asked Questions (FAQ)

How can I place an order?

To place an order, browse our products, add desired items to your cart, and follow the checkout steps. You'll need to provide your shipping address and payment information.

What are the shipping options?

We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping costs are automatically calculated at checkout based on your address.

Can I return a product?

Because each item is made to order, we do not accept returns or exchanges for incorrect size selection or change of mind.

However, if your item arrives:
- damaged
- defective
- misprinted

Please contact us within 14 days of delivery with clear photos, and we will arrange a replacement or refund at no additional cost.

What payment methods do you accept?

We accept credit/debit cards (Visa, Mastercard).

How can I track my order?

Once your order is shipped, you'll receive an email with a tracking number. You can use this number on the courier's website to track your delivery status in real-time.

How do I choose the correct size?

Each product page includes a detailed size guide. We strongly recommend measuring a similar garment you already own and comparing it to the size chart before ordering.

If you're between sizes, sizing up is generally recommended.